Insurance & Fees

Insurance & Fees

Our office participates with most major insurance plans but you should always verify your plan and product coverage as plans change frequently. Please call our office if you have any questions or if you’d like to verify your insurance with us.

  • Aetna Better Health Virginia
  • Aetna Commercial/Medicare
  • Anthem BCBS
  • Apostrophe
  • Cigna Healthcare
  • Humana
  • Humana Military Tricare
  • Magellan Complete Care Virginia
  • Medicare – Palmetto GBA – VA
  • Medicare Railroad VA
  • Multiplan/PHCS
  • Piedmont Community Health Plan
  • United Healthcare
  • Virginia Health Network
  • Virginia Medicaid
  • Virginia Premier
  • Virginia Premier Elite/Elite Plus
  • WebTPA – Custom Ink

Payment Options

We accept cash, Visa, Mastercard, Discover, American Express, and personal checks.

Card-on-File

We encourage patients to keep a credit card on file to make the checkout process easier, faster, and more efficient. You will no longer receive statements from us, but you will continue to receive your Explanation of Benefits (EOB) from your insurance carrier once your claim has been processed, detailing the charges and payments made on your behalf.

At check-in we will:

  • scan the credit card of your choice, including your Flexible Spending Account (FSA) or Health Savings Account (HSA) card

After your insurance has paid their portion, we will:

  • notify you via email of the balance owed
  • charge the balance owed to your card on file
  • email a receipt for the charge

Your credit card information will always be fully protected by our off-site, card-processing partner Elavon, and not on our computers, as required by industry standards (Payment Card Industry Data Security Standard – PCI-DSS).

Fees

No Shows
Missed Appointment $50
Missed Physical $100
Late Cancellation $50
Missed Pediatric Appointment $50
Missed Pediatric Appointment $50
No-Show $50
Missed Procedure $200
Out-Of-Network
New Patients Total Charge or Minimum $200 Deposit
Established Patients Total Charge or Minimum $150 Deposit
Self-Pay
New Patients Total Charge or Minimum $200 Deposit
Established Patients Total Charge or Minimum $150 Deposit
Procedures Total Charge or Minimum $200 Deposit

Additional Resources

Avoiding Surprises in Your Medical Bills

Avoiding Surprises in Your Medical Bills (Spanish)

Understanding Healthcare Prices: A Consumer Guide

Understanding Healthcare Prices: A Consumer Guide (Spanish)

Planning For a Medical Procedure